Privacy Policy
Last updated 26 October 2026
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Subby helps you keep track of your subscriptions. To do that, we handle some personal information. This policy explains what we collect, why we collect it, and the choices you have.
Information we collect
We only collect what we need to run Subby and make it useful to you.
- Account details, such as your name and email address.
- Subscription details you add, such as service names, prices, billing dates and categories.
- Payment details for Pro plans, which are handled by our payment provider. We never see or store your full card number.
- Usage information, such as the pages you visit and the features you use, so we can improve the product.
How we use your information
- To show your subscriptions, totals and upcoming payments.
- To send renewal reminders and other notifications you have turned on.
- To process payments and manage your plan.
- To answer your questions and provide support.
- To understand how Subby is used and to fix problems.
We do not sell your personal information, and we do not use your subscription data for advertising.
Storage and security
We use reasonable technical and organisational measures to protect your information, including encryption in transit. Some of our service providers may store data outside Australia; where they do, we take steps to make sure your information stays protected.
We keep your information for as long as your account is active, and delete it within a reasonable time after you close your account, unless we need to keep it for legal reasons.
Your rights and choices
- Access the personal information we hold about you.
- Ask us to correct information that is wrong or out of date.
- Export or delete your subscription data at any time.
- Turn off reminder emails and other notifications in your settings.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you are unhappy with how we have handled your information, you can contact us, and you may also complain to the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy from time to time. When we make a significant change, we will let you know by email or in the app before it takes effect.
Contact us
Questions about privacy? Email privacy@subby.example and we will get back to you.
Subby · Melbourne, Victoria, Australia